25 Highlights 38 Differences 5 Reactions 0 Likes

Napoleon Phantom Prestige 500 Connected vs Napoleon Prestige PRO 500: 25 Highlights & 38 Differences — So, Which Grill Actually Works Better

The Phantom Prestige 500 goes high-tech with smart cooking tools and sleek design. The PRO 500 answers with raw heat, style, and Canadian-made durability. Both are elite — only one reigns supreme. Two grills enter, one comes out ahead. Check how Napoleon Phantom Prestige 500 Connected and Napoleon Prestige PRO 500 stack up across eco-friendly fuel compatibility, eco mode, product width & product depth and real votes.

Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
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Highlights 181

No extras. Just what matters.
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Why is Napoleon Phantom Prestige 500 Connected better than Napoleon Prestige PRO 500 ?

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Napoleon Phantom Prestige 500 Connected vs Napoleon Prestige PRO 500: Modern Smart Grill vs Classic Powerhouse

The battle between the Napoleon Phantom Prestige 500 Connected and the Napoleon Prestige PRO 500 isn’t just about firepower—it’s about philosophy. Both are premium gas grills built for serious outdoor chefs, but they approach performance and convenience from different angles. The Phantom Prestige 500 Connected brings a tech-forward mindset with Wi-Fi and app connectivity, while the Prestige PRO 500 doubles down on craftsmanship, raw heat, and professional-grade build quality. Each one serves up excellent BTU output, top-tier stainless construction, and a lifetime warranty—making them both standouts in Napoleon’s premium grill lineup.

At first glance, they share the essentials: both offer six burners, a 500-square-inch cooking surface, and incredible heat distribution for consistent sears. Yet the details reveal two very different experiences. The Phantom’s matte black finish and smart connectivity scream modern sophistication, while the PRO 500’s polished stainless steel, infrared burners, and pro-style amenities make it feel like an outdoor kitchen centerpiece built to impress.

The Tech-Savvy Edge of the Phantom Prestige 500 Connected

The Phantom Prestige 500 Connected is the smarter of the two, designed for grillers who appreciate data-driven cooking as much as they love flavor. Its integrated smart controls, Bluetooth, and Wi-Fi support allow you to monitor temperature, timers, and alerts directly from your smartphone. The accompanying app enables remote control, making it ideal for multitasking cooks who like to stay connected while entertaining. With a digital display and intuitive electronic control panel, it feels more like operating a smart appliance than a traditional grill.

Performance-wise, it’s no slouch either. The Phantom 500 Connected delivers an impressive 82,000 BTU total heat output, slightly above the PRO 500’s 80,000 BTU, giving it a faster preheat time and powerful sear capability. While its temperature range peaks at 728°F, compared to the PRO’s 1800°F infrared capacity, its advanced sensors help maintain consistent heat across the surface. It’s also designed with better grease management and easy-access cleaning, which simplifies maintenance after long grilling sessions.

Visually, the Phantom Prestige stands out with a striking matte black powder-coated finish that resists fingerprints and scratches. The cast stainless steel grates are thicker and more durable than standard steel versions, ensuring even heat retention and distinct sear marks. The inclusion of three meat probes adds further precision for cooking multiple cuts simultaneously. For grillers who value technology, design, and ease of use over pure brute strength, the Phantom is a refined, modern masterpiece.

The Prestige PRO 500: Traditional Mastery Meets Raw Power

If the Phantom is the future of grilling, the Prestige PRO 500 is the timeless classic that built the reputation Napoleon enjoys today. Crafted in Canada with high-grade stainless steel and aluminum, it’s built to last decades. This grill feels rock solid, weighing in at 254 lbs (about 115 kg)—nearly 20% heavier than the Phantom—and that heft translates to thermal stability and a reassuringly premium feel. Its design is unapologetically professional, featuring a polished exterior, interior lights, and even an integrated ice bucket and cutting board for a full chef’s experience outdoors.

Where the PRO 500 truly shines is heat intensity. With a maximum temperature reaching up to 1800°F thanks to dual infrared burners, this grill delivers steakhouse-grade sears that the Phantom can’t quite replicate. It also includes a smoker box for infusing wood-fired flavors and advanced insulation for stable performance in cold climates. Its accessories go beyond typical features—soft-close doors, LED control knobs, and proximity lighting turn nighttime grilling into an experience of its own.

Although it lacks the Phantom’s smart app controls, the PRO 500 compensates with a tactile and analog appeal that many grill masters still prefer. There’s something satisfying about feeling the knobs, hearing the flame ignite instantly, and managing heat manually like a pro chef. It’s less about convenience and more about mastery—the grill rewards attention and skill. This makes it a better fit for those who prioritize performance and craftsmanship over connectivity.

Quick Take

The Phantom Prestige 500 Connected wins on modern convenience and style, offering smart tech, app connectivity, and a sleek matte black finish. It’s perfect for those who love innovation and ease. Meanwhile, the Prestige PRO 500 is a powerhouse of traditional design—heavier, hotter, and loaded with pro-level extras like infrared burners and premium stainless steel craftsmanship. Both deliver incredible results, but they cater to different types of grill enthusiasts.

Closing Recommendation

Choosing between the Napoleon Phantom Prestige 500 Connected and the Napoleon Prestige PRO 500 depends on your priorities. If you’re into precision, convenience, and smart tech integration, the Phantom 500 Connected is the clear winner. It’s also slightly more affordable, with pricing starting around $2649 at BBQGuys. But if you’re the type who values brute performance, craftsmanship, and old-school control, the Prestige PRO 500 justifies its higher price with professional-grade build quality and higher max temperatures.

Both are exceptional, but the Phantom feels like the evolution of outdoor cooking, while the PRO stands as a testament to timeless grill engineering.

Verdict

  • Winner: Napoleon Phantom Prestige 500 Connected – combines advanced smart features, reliable BTU performance, and modern design for a refined grilling experience.
  • Runner-up: Napoleon Prestige PRO 500 – unmatched heat output and durability, ideal for purists who want pro-level control and the ultimate searing power.

Comparisons 5

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Price comparisons

(✱) Prices may be changed at any time without further notice.

Related comparisons 5

Because one duel is never enough.

Comparisons & Facts 181

Side by side. The numbers. The features. No drama.

From top eco-friendly fuel compatibility, eco mode, product width & product depth to user sentiment, this grills comparison gives you a clear view of how Napoleon Phantom Prestige 500 Connected and Napoleon Prestige PRO 500 stack up.

General Information 11

Warranty Period

What is the warranty period?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Lifetime

0 Napoleon Prestige PRO 500 0 Votes Lifetime

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Warranty Period

Both offer lifetime warranties, ensuring long-term confidence in build quality. A tie — both excel in brand-backed reliability.

Duration of the standard warranty.

Color

What color is the grill?

0 Napoleon Phantom Prestige 500 Connected 1 Votes Black

0 Napoleon Prestige PRO 500 0 Votes Silver

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Color

The Phantom’s matte black finish offers a modern, stylish appearance that hides smudges and fingerprints. In contrast, the PRO’s polished silver stainless steel exudes a professional, classic look. Phantom suits modern aesthetics, PRO suits timeless elegance.

Exterior color of the grill, important for aesthetics and matching outdoor decor.

The matte black finish on the Phantom looks sleek and modern. The silver PRO is classic, but the Phantom’s style just fits my outdoor setup better.

See more

Release Year

What is the release year?

0 Napoleon Phantom Prestige 500 Connected 0 Votes 2025

0 Napoleon Prestige PRO 500 0 Votes 2019

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Release Year

The Napoleon Phantom Prestige 500 Connected launched in 2025, while the Prestige PRO 500 dates back to 2019. The Phantom’s newer release means it benefits from updated technology, improved efficiency, and design refinements. Better for buyers seeking the latest innovation.

Shows when the grill was first introduced.

Country of Manufacture

What is the country of manufacture?

0 Napoleon Phantom Prestige 500 Connected 0 Votes China

0 Napoleon Prestige PRO 500 0 Votes Canada

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Country of Manufacture

The Phantom Prestige 500 Connected is manufactured in China, while the Prestige PRO 500 is made in Canada. The Canadian build of the PRO often signifies premium craftsmanship and tighter quality control. Choose the PRO for traditional build excellence.

Indicates where the grill is produced.

Product Type

What is the product type of the grill?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Gas Grill

0 Napoleon Prestige PRO 500 0 Votes Gas Grill

Defines the fundamental category of the grill.

Model Name

What is the model name?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Phantom Prestige 500 Connected

0 Napoleon Prestige PRO 500 0 Votes Prestige PRO 500

Identifies the marketing name of the grill.

Model Number

What is the model number?

0 Napoleon Phantom Prestige 500 Connected 0 Votes P500VXRSIBPK-PHM

0 Napoleon Prestige PRO 500 0 Votes PRO500RSIBPSS-3

Identifies the unique manufacturer code for the grill.

Target Market

What is the intended market?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Residential, Outdoor Kitchen

0 Napoleon Prestige PRO 500 0 Votes Residential, Outdoor Kitchen

Defines the primary audience for the grill.

Service & Support

What service and support options are available?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Phone, Email, Live Chat, In-Store

0 Napoleon Prestige PRO 500 0 Votes Phone, Email, Live Chat, In-Store

Specifies the types of support offered.

Brand Reputation

What is the brand reputation?

0 Napoleon Phantom Prestige 500 Connected 0 Votes High

0 Napoleon Prestige PRO 500 0 Votes High

Reflects the market perception of the brand.

Warranty Extension

Is extended warranty available?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates whether extended warranty can be purchased.

Dimensions & Weight 20

Product Width

What is the width of the grill?

65.5 inch 0 Votes
66.5 inch 0 Votes

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Product Width

The Phantom measures 65.5 inches (166 cm) wide, slightly narrower than the PRO’s 66.5 inches (169 cm). The difference is minor but may matter for tighter outdoor setups. Phantom saves a touch more space.

Overall width of the grill.

Product Depth

What is the depth of the grill?

26 inch 0 Votes
25.5 inch 0 Votes

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Product Depth

At 26 inches (66 cm) deep, the Phantom is a bit deeper than the PRO’s 25.5 inches (64.7 cm). This gives it marginally more cooking clearance inside the hood. Phantom offers a roomier internal feel.

Overall depth of the grill.

Product Height

What is the height of the grill?

51 inch 0 Votes
51.75 inch 0 Votes

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Product Height

The Phantom stands at 51 inches (129.5 cm), while the PRO is slightly taller at 51.75 inches (131.4 cm). The extra height on the PRO contributes to better internal space for accessories. PRO offers a slightly more ergonomic design for taller users.

Overall height of the grill.

Product Weight

What is the product weight?

210 lbs 0 Votes
254 lbs 0 Votes

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Product Weight

The Phantom weighs 210 lbs (95.3 kg), compared to the PRO’s heavier 254 lbs (115.2 kg). The Phantom is easier to move, but the PRO feels sturdier and more anchored. Choose Phantom for portability, PRO for rock-solid stability.

Total weight of the grill without packaging.

Cooking Surface Width

What is the cooking surface width?

28 inch 0 Votes
28 inch 0 Votes

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

About 71 cm across—wide enough to cook several racks of ribs side by side.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Around 71 cm, giving space for multiple rows of burgers or steaks.

Width of the primary cooking area.

Cooking Surface Depth

What is the cooking surface depth?

17.75 inch 0 Votes
17.75 inch 0 Votes

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Roughly 45 cm deep, about the size of a large oven rack.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

45.1 cm. Fits 3–4 full ribeyes per row comfortably.

Depth of the primary cooking area.

Primary Cooking Area

What is the primary cooking area?

500 sq in 0 Votes
500 sq in 0 Votes

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Around 0.32 m², enough space for about 31 burgers at once.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Roughly 3,225 cm², enough to grill about 31 burgers at once—great for family gatherings.

Area of the main grill surface.

Secondary Cooking Area

What is the secondary cooking area?

414 sq in 0 Votes
400 sq in 0 Votes

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

About 0.27 m², typically used for warming buns or vegetables.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

2,581 cm² — warming rack area; great for buns or finishing zones.

Area of secondary racks or surfaces.

Total Cooking Area

What is the total cooking area?

914 sq in 0 Votes
900 sq in 0 Votes

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Around 0.59 m² in total, suitable for hosting 12–15 guests at a time.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

5,806 cm² total — enough for 20–31 burgers depending on patty size.

Combined area of all cooking surfaces.

Package Width

What is the package width?

31.5 inch 0 Votes
31 inch 0 Votes

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

About 80 cm wide, similar to a washing machine.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

About 79 cm, so check doorways and transport space if moving the box indoors before setup.

Width of the packaged grill for shipping.

Package Depth

What is the package depth?

41.25 inch 0 Votes
41 inch 0 Votes

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Roughly 105 cm, about the depth of a large suitcase laid flat.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

104.1 cm. Bulky carton; two-person carry recommended.

Depth of the packaged grill for shipping.

Package Height

What is the package height?

31 inch 0 Votes
32 inch 0 Votes

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

About 79 cm tall, the height of a coffee table.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

About 81 cm tall, similar to a standard washing machine height.

Height of the packaged grill for shipping.

Cooking Performance 25

BTU Rating

What is the BTU rating?

82,000 BTU 0 Votes
80,000 BTU 0 Votes

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
BTU Rating

The Phantom delivers 82,000 BTUs versus the PRO’s 80,000 BTUs. The extra 2,000 BTUs in the Phantom provide a slightly faster preheat and more consistent flame control. Phantom offers marginally higher heat efficiency.

Indicates the maximum total heat output capacity of the grill.

Maximum Temperature

What is the maximum temperature?

728 °F 0 Votes
1,800 °F 1 Votes

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Maximum Temperature

The Phantom peaks at 728°F (387°C), but the PRO reaches a scorching 1,800°F (982°C). This massive difference makes the PRO ideal for steakhouse-style searing. PRO dominates for high-heat cooking performance.

Highest achievable cooking temperature.

The Prestige PRO 500 hitting 1800°F is insane. That kind of heat is perfect for getting that steakhouse sear without waiting forever. Definitely leaning toward the PRO for that.

See more

Infrared Burner

Does the grill have an infrared burner?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Infrared Burner

Both models include infrared burners, but the PRO’s reach higher temperatures, up to 1,800°F, for steakhouse-quality sears. PRO dominates high-performance cooking.

Indicates if grill includes infrared cooking technology.

Rotisserie Burner & Kit

Does it include a rotisserie burner and kit?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Rotisserie Burner & Kit

Both include rotisserie systems, but the PRO’s motorized setup and rear infrared burner provide better roasting control. PRO wins for serious rotisserie cooking.

States whether a rotisserie burner and kit are integrated.

Heat Recovery Speed

What is the heat recovery speed?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Fast

0 Napoleon Prestige PRO 500 0 Votes Fast

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Heat Recovery Speed

Both feature fast heat recovery, though the PRO’s thicker build retains heat longer after opening the lid. PRO ensures consistent temperature stability.

Measures how quickly grill regains temperature after lid is opened.

Minimum Temperature

What is the minimum temperature?

343 °F 0 Votes
330 °F 0 Votes

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Minimum Temperature

The Phantom starts at 343°F (173°C), while the PRO can go as low as 330°F (166°C). The PRO’s slightly lower range makes it better for delicate, slow-cooked dishes. PRO suits low-and-slow barbecue lovers.

Lowest controllable cooking temperature.

Temperature Range

What is the temperature range?

0 Napoleon Phantom Prestige 500 Connected 0 Votes 343 °F - 728 °F

0 Napoleon Prestige PRO 500 0 Votes 330 °F - 1800 °F

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Temperature Range

The Phantom’s range of 343°F–728°F is far narrower than the PRO’s 330°F–1,800°F. The PRO’s dual infrared burners give it far greater flexibility. PRO wins for versatility across different cooking styles.

Expresses overall low-to-high cooking temperature span.

Extra Insulation

Does the grill have extra insulation?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Extra Insulation

Both models include insulation, but the PRO’s thicker construction and cast aluminum components enhance heat retention in colder climates. PRO is better suited for year-round outdoor grilling.

Whether the grill has enhanced insulation for heat efficiency.

Flare-up Resistance

What is the flare-up resistance?

0 Napoleon Phantom Prestige 500 Connected 0 Votes High

0 Napoleon Prestige PRO 500 0 Votes High

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Flare-up Resistance

Both have high flare-up resistance, though the Phantom’s cast grates further reduce flare-ups by spreading heat evenly. Phantom offers steadier, safer cooking performance.

Measures protection against sudden flames from grease.

Burner Output

What is the burner output?

48,000 BTU 0 Votes
48,000 BTU 0 Votes

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

That’s about 14 kW for the main burners alone, enough to quickly heat the primary grill surface.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

14.1 kW across the four main tube burners; the sear and rear IR burners add separately. Suitable for multi-zone cooking.

Refers to the average or per-burner heat output capacity.

Number of Burners

How many burners does the grill have?

0 Napoleon Phantom Prestige 500 Connected 0 Votes 6

0 Napoleon Prestige PRO 500 0 Votes 6

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

The grill has 4 main burners plus an infrared side and rear burner, for 6 total. This entry lists only the main burners.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Four main + rear infrared + side infrared — flexible for direct/indirect zones and rotisserie.

Total number of burners on the grill.

Sear Burner

Does the grill include a sear burner?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Ideal for quickly searing steaks, locking in juices and flavor.

Indicates if the grill has a dedicated burner designed for high-heat searing.

Fuel & Power 16

Power Source Type

What is the power source type?

0 Napoleon Phantom Prestige 500 Connected 0 Votes AC Power, Liquid Propane, Natural Gas

0 Napoleon Prestige PRO 500 0 Votes AC Power, Liquid Propane, Natural Gas

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Power Source Type

Both grills support propane and natural gas, but the Phantom also uses AC power for its digital features. The PRO requires power only for its lights. Phantom uses more energy but delivers smarter control.

Defines the type of electrical supply needed.

Power Requirement

What is the power requirement voltage?

120 Volt 0 Votes
120 Volt 0 Votes

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Power Requirement

Both use 120V power, but the Phantom’s additional smart systems consume slightly more electricity. Phantom trades a bit more energy use for modern features.

Indicates the voltage required for the grill to operate when using electricity.

Fuel Type

What is the fuel type?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Propane, Natural Gas

0 Napoleon Prestige PRO 500 0 Votes Propane, Natural Gas

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Compatible with common fuel sources for versatile outdoor setups.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

This specific SKU (PRO500RSIBPSS-3) is Propane; Natural Gas is a different SKU (e.g., …NSS-3). Choose the right model up front; conversions must follow Napoleon parts/kits guidance. 

Defines the main fuel used by the grill.

Compatible Fuel Options

What fuels are compatible?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Propane, Natural Gas

0 Napoleon Prestige PRO 500 0 Votes Propane, Natural Gas

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Supports both propane and natural gas for convenience.

Lists alternative fuels the grill can work with.

Propane Tank Size Compatibility

What propane tank size is supported?

20 lbs 0 Votes
20 lbs 0 Votes

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

9.1 kg (standard BBQ cylinder). ULTRA-GLIDE™ tray helps with loading/unloading. 

Maximum size of propane tank supported.

Natural Gas Conversion Kit

Does the grill include or support a natural gas conversion kit?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Enables easy switch from propane to natural gas if desired.

Whether grill supports natural gas conversion.

Battery Requirement

Does the grill require batteries?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

The lights use AC, and JETFIRE™ ignition is battery-free. 

Whether the grill requires batteries for operation.

Fuel Capacity

What is the fuel capacity?

Who knows? 0 Votes Napoleon Phantom Prestige 500 Connected (Help us out by suggesting one!)

Who knows? 0 Votes Napoleon Prestige PRO 500 (Help us out by suggesting one!)

Maximum amount of fuel the grill can hold.

Charcoal Capacity

What is the charcoal capacity?

Who knows? 0 Votes Napoleon Phantom Prestige 500 Connected (Help us out by suggesting one!)

Who knows? 0 Votes Napoleon Prestige PRO 500 (Help us out by suggesting one!)

Maximum charcoal weight that can be loaded.

Wood Pellet Capacity

What is the wood pellet capacity?

Who knows? 0 Votes Napoleon Phantom Prestige 500 Connected (Help us out by suggesting one!)

Who knows? 0 Votes Napoleon Prestige PRO 500 (Help us out by suggesting one!)

Maximum pellet load for fuel.

Pellet Hopper Size

What is the pellet hopper size?

Who knows? 0 Votes Napoleon Phantom Prestige 500 Connected (Help us out by suggesting one!)

Who knows? 0 Votes Napoleon Prestige PRO 500 (Help us out by suggesting one!)

Size of hopper where pellets are stored.

Pellet Hopper Window / Sensor

Does the hopper include a window or sensor?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates if hopper has viewing window or sensor for pellet level.

Materials & Build 18

Construction Materials

What construction materials are used?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Stainless Steel, Powder-Coated Steel, Chrome

0 Napoleon Prestige PRO 500 1 Votes Stainless Steel, Cast Aluminum, Chrome-Plated Steel

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Construction Materials

The Phantom uses stainless steel with powder-coated steel and chrome, offering a modern, matte aesthetic. The PRO blends stainless steel with cast aluminum and chrome-plated steel, giving it more structural strength. PRO is built for extreme durability.

Lists all materials used in major grill components.

The PRO 500’s cast aluminum and stainless combo sounds built to last. Feels like it would hold up better over years of heavy grilling.

See more

Grate Material

What is the grate material?

0 Napoleon Phantom Prestige 500 Connected 1 Votes Cast Stainless Steel

0 Napoleon Prestige PRO 500 0 Votes Stainless Steel

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Grate Material

The Phantom’s cast stainless steel grates provide heavier-duty heat retention compared to the PRO’s standard stainless steel ones. Cast grates also resist warping better over time. Phantom delivers superior heat consistency.

Defines the material of the cooking grates.

The cast stainless steel grates on the Phantom seem sturdier and better at holding heat than the standard ones on the PRO. I’m all for that extra consistency.

See more

Weather Resistance

What type of weather resistance does it offer?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Rain Resistant, Cold Weather Resistant

0 Napoleon Prestige PRO 500 0 Votes Rain Resistant, Cold Weather Resistant

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Weather Resistance

Both grills are rain- and cold-weather resistant, but the PRO adds cast aluminum for extra durability in harsh environments. PRO performs better in extreme climates.

Protection against environmental conditions.

Exterior Finish

What is the exterior finish?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Powder-Coated

0 Napoleon Prestige PRO 500 0 Votes Brushed Stainless

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Exterior Finish

The Phantom’s powder-coated finish resists fingerprints and scratches better than the PRO’s brushed stainless. However, the PRO’s polished look gives a cleaner, professional appearance. Phantom for low maintenance, PRO for premium shine.

Finish applied to exterior surfaces.

Cooking Plate Thickness

What is the cooking plate thickness?

Who knows? 0 Votes Napoleon Phantom Prestige 500 Connected (Help us out by suggesting one!)

0.37 inch 0 Votes

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Cooking Plate Thickness

The PRO’s 0.37-inch (9.4 mm) thick cooking plate retains heat better than the Phantom’s unspecified plate. Thicker steel ensures even temperature distribution. PRO wins for thermal stability and even cooking.

Refers to how thick the grill’s cooking plate is. Thicker plates usually retain heat better and cook more evenly.

Construction Type

What is the construction type?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Welded

0 Napoleon Prestige PRO 500 0 Votes Welded

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Construction Type

Both use welded construction, but the PRO’s thicker frame adds durability. This gives it greater stability under high heat and outdoor exposure. PRO leads in long-term strength.

How the grill is assembled structurally.

Grate Coating

What is the grate coating?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Cast Stainless Steel

Who knows? 0 Votes Napoleon Prestige PRO 500 (Help us out by suggesting one!)

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Grate Coating

The Phantom’s cast stainless steel grate coating enhances durability and heat retention, while the PRO lacks this feature. Phantom’s grates offer longer-lasting performance.

Indicates the type of surface finish on the grates.

Lid Material

What is the lid material of the grill?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Powder-Coated Steel

0 Napoleon Prestige PRO 500 0 Votes Stainless Steel

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Lid Material

The Phantom features a powder-coated steel lid, while the PRO uses full stainless steel. Stainless is more heat-resistant and longer-lasting outdoors. PRO takes the edge for long-term durability.

Refers to the material used for the grill lid, which impacts durability, heat retention, and appearance.

Frame Material

What is the frame material?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Stainless Steel

0 Napoleon Prestige PRO 500 0 Votes Stainless Steel

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Durable against rust and weather; stainless steel is common in commercial-grade kitchens.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Resists rust and cleans up with a non-abrasive stainless cleaner; periodic wipe-downs keep the sheen.

Describes the primary material of the grill frame.

Firebox Material

What is the firebox material?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Cast Aluminum

0 Napoleon Prestige PRO 500 0 Votes Cast Aluminum

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Provides strength and heat retention while being lighter than solid steel.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Cast aluminum is highly corrosion-resistant vs. steel fireboxes, especially in coastal climates.

Defines the base material of the firebox, which affects durability and performance.

Rust Resistance

Does the grill have rust resistance?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Protects the grill from corrosion in humid or rainy environments.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Designed to withstand rain and humidity, making it suitable for long-term outdoor placement.

Indicates if the materials resist rust over time.

Side Shelf Material

What is the side shelf material?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Stainless Steel

0 Napoleon Prestige PRO 500 0 Votes Stainless Steel

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Strong, easy to clean prep space for utensils and plates.

Material used for the side shelves.

Cooking Features 15

Special Feature

What are the special features of the grill?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Grease Pan, Thermometer, Sear Mode, Wave Cast Iron Grids, Backlit Knobs, Heavy-Duty Casters

0 Napoleon Prestige PRO 500 0 Votes Wave Stainless Steel Grids, Infrared Side Burner, Infrared Rear Burner, LED Control Knobs, Proximity Light, Integrated Ice Bucket, Cutting Board, Soft-Close Doors, Interior Lights, Smoker Tray, ULTRA-GLIDE Tank Tray

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Special Feature

The Phantom’s key features include backlit knobs and app monitoring, while the PRO adds infrared burners, an ice bucket, and soft-close doors. PRO packs more premium extras for the price.

Highlights unique or standout features of the grill that add convenience or enhance performance.

Rotisserie Kit

Is a rotisserie kit included?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Lets you cook whole chickens or roasts evenly, a premium feature for backyard chefs.

States if a rotisserie kit is included with the grill.

Smoker Box

Is a smoker box included?

No 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Adds wood smoke flavor for authentic BBQ taste without needing a separate smoker.

States whether a smoker box comes built-in.

Warming Rack

Does the grill include a warming rack?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Useful for keeping buns, vegetables, or cooked meat warm while the main grill is in use.

Indicates whether a warming rack is present.

Grease Management System

Does the grill include a grease management system?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Simplifies cleanup by channeling drippings into a removable tray.

Indicates if grill has a built-in grease channel or tray system.

Temperature Gauge

Does the grill have a temperature gauge?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

ACCU-PROBE™ analog dial on the lid provides quick at-a-glance readings; for precision, pair with a meat probe/ambient probe.

Indicates presence of a built-in temperature gauge.

Cooking Light

Does the grill include cooking lights?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Two internal halogen/LED lights brighten the grate area for night grilling; ensure your 120 V outlet is reachable. 

Indicates presence of built-in cooking lights for nighttime grilling.

Adjustable Cooking Grates

Does the grill have adjustable cooking grates?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates whether the cooking grates can be adjusted in height or position.

Flavorizer Bars / Heat Tents

Does it include flavorizer bars or heat tents?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Indicates if grill uses flavorizer bars or heat tents to vaporize drippings.

Ash Management System

Does the grill have an ash management system?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates whether the grill has an ash management feature.

Adjustable Air Vents

Does the grill have adjustable air vents?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

States if grill provides air vents that can be adjusted.

Multi-Zone Cooking Capability

Does it have multi-zone cooking capability?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Indicates if grill can cook at different heat zones simultaneously.

Controls & Interface 14

Smart Controls

Does the grill support smart controls?

Yes 1 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Smart Controls

The Phantom has full smart control integration with digital connectivity, while the PRO offers none. This gives Phantom owners access to remote monitoring via app. Phantom is ideal for smart home enthusiasts.

Indicates whether smart technology is integrated for operation.

The smart controls on the Phantom Prestige 500 Connected are such a game changer. Being able to monitor everything from my phone just makes grilling way less stressful.

See more

Digital Display

Does the grill have a digital display?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Digital Display

The Phantom includes a digital display for monitoring cooking stats, while the PRO relies entirely on analog gauges. Phantom offers more precision and modern convenience.

Indicates whether the grill has a digital screen to show temperature or status.

App Connectivity

Does the grill support app connectivity?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
App Connectivity

The Phantom supports app connectivity through Wi-Fi and Bluetooth, while the PRO is purely manual. This makes the Phantom better for multitasking users. Phantom wins for remote grill management.

Whether the grill connects to a smartphone app for control/monitoring.

Bluetooth

Does it have Bluetooth support?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Bluetooth

The Phantom includes Bluetooth pairing, while the PRO lacks it. This enables mobile alerts and live tracking during grilling. Phantom enhances convenience for connected users.

Indicates if grill supports Bluetooth pairing for control or monitoring.

Wi-Fi

Does the grill support Wi-Fi?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Wi-Fi

The Phantom’s Wi-Fi connectivity allows control from anywhere, while the PRO must be operated manually. Phantom suits tech-savvy grillers who value flexibility.

Indicates whether the grill can connect via Wi-Fi for remote control.

Control Type

What is the control type?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Knob

0 Napoleon Prestige PRO 500 0 Votes Knob

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Classic rotary knobs with SafetyGlow illumination—blue when off, red when active.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Traditional knobs are intuitive and reliable, even with greasy hands.

Describes the primary method of user control.

Number of Control Knobs

How many control knobs are included?

0 Napoleon Phantom Prestige 500 Connected 0 Votes 6

0 Napoleon Prestige PRO 500 0 Votes 6

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Likely counts only 4 main burners + side burner. With rotisserie included, total is closer to 6 knobs.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Each burner has its own dedicated knob, allowing fine control of cooking zones.

Total number of knobs used for operation.

Control Knob Material

What is the control knob material?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Stainless Steel

0 Napoleon Prestige PRO 500 0 Votes Stainless Steel

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Durable and weather-resistant, with a premium feel.

Material of the control knobs.

Electronic Control Panel

Does the grill have an electronic control panel?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Simplifies operation and monitoring of all connected functions.

States if the grill includes an electronic control panel for managing settings.

Voice Assistant Compatibility

Is the grill compatible with voice assistants?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Shows if grill integrates with voice assistants like Alexa or Google Assistant.

PID Controller

Does the grill include a PID controller?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates whether grill uses a PID controller for precise temperature control.

Feed / Prime Function

Does the grill include a feed/prime function?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates if grill has a prime function to add extra fuel.

Safety Features 14

Hose & Regulator Durability

What is the hose and regulator durability?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Medium

0 Napoleon Prestige PRO 500 0 Votes High

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Hose & Regulator Durability

The Phantom’s hose durability is rated medium, while the PRO’s is high, ensuring longer lifespan under high heat. PRO is better for rugged, frequent use.

Quality of hose and regulator components.

Cool-Touch Handles

Does the grill have cool-touch handles?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Handles are designed to stay cooler during use, reducing burn risk when opening mid-cook.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Prevents burns by staying safe to touch even when the grill is hot.

Indicates whether grill handles are designed to stay cool and protect from burns.

Stability Lock / Frame Stability

Does the grill include a stability lock?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Keeps the grill secure and prevents tipping during use.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Keeps the heavy grill steady during cooking and when moving around the patio.

Indicates stability features to prevent tipping.

Safety Certification Compliance

What safety certifications does it meet?

0 Napoleon Phantom Prestige 500 Connected 0 Votes CSA, ANSI

0 Napoleon Prestige PRO 500 0 Votes CSA, ANSI

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Meets North American safety standards for residential grills.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Typical for North-American gas grills; certifications help confirm safe operation when installed per instructions. 

Lists external safety standards met by the grill.

Grease Fire Prevention

Does the grill have grease fire prevention?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Partial

0 Napoleon Prestige PRO 500 0 Votes Partial

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Reduces risk of flare-ups, though careful monitoring is recommended.

Features designed to reduce grease fire risk.

Lid Lock

Does the grill have a lid lock?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates whether the lid can be locked for safety or transport.

Auto Shut-Off

Does the grill have auto shut-off?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

States if grill automatically shuts off under unsafe conditions.

Flame Failure Device

Does the grill have a flame failure device?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Cuts off gas if flame is accidentally extinguished.

Overheat Protection

Does the grill have overheat protection?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates if grill prevents overheating beyond safe levels.

Child Safety Locks

Does the grill have child safety locks?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates whether the grill includes built-in locks or mechanisms to prevent accidental use by children.

Spark Guard

Does it include a spark guard?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

States if grill has protection against sparks.

Flame Shielding

Does it have flame shielding or flame tamers?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Indicates whether grill has flame tamers to reduce flare-ups.

Portability & Storage 14

Portability Suitability

What is the portability suitability?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Outdoor Kitchen

0 Napoleon Prestige PRO 500 0 Votes Outdoor Kitchen

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Portability Suitability

Both are designed for outdoor kitchens, but the Phantom’s lighter weight makes it easier to move. Phantom is better for flexible backyard setups.

Defines the intended portable use scenarios.

Locking Wheels / Locking Casters

Does it have locking wheels or casters?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Heavy-duty casters make it easier to move, and lock firmly for stability.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Lock the casters before cooking to stabilize the cart while opening the double doors or using the rotisserie.

Indicates if wheels include locking mechanisms.

Storage Cabinet

Does the grill have a storage cabinet?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Convenient space to store propane tanks, tools, or accessories.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Spacious cabinet provides room for propane tanks, tools, or accessories.

Indicates if grill has enclosed storage cabinet.

Tool Hooks

Does the grill have tool hooks?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Keep utensils handy for efficient grilling workflow.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Keeps spatulas, tongs, and brushes within easy reach.

Indicates presence of hooks for grilling tools.

Storage Rack

Does the grill have a storage rack?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Organized area for grilling supplies and accessories.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Handy for organizing trays, pans, or grilling accessories.

Indicates presence of a built-in rack for storage.

Wheels

Does the grill have wheels?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Allows easy repositioning in outdoor kitchens.

Indicates whether the grill has wheels.

Fixed Side Shelves

Does the grill include fixed side shelves?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Extra workspace for prep and plating next to the grill.

Indicates if grill has fixed side shelves.

Side Shelf Foldable

Are the side shelves foldable?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

For this PRO 500 configuration, shelves are function-integrated (right: SIZZLE ZONE®, left: ice bucket/cutting board), so they don’t fold like some Rogue/Prestige kits. 

States if side shelves can be folded down.

Installation Type

What type of installation does the grill require?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Freestanding

0 Napoleon Prestige PRO 500 0 Votes Freestanding

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Can be placed anywhere on a patio without needing built-in installation.

How the grill is installed or positioned, affecting portability and space requirements.

Foldable Design

Does the grill have a foldable design?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates whether the grill has a foldable frame or parts.

Collapsible Legs

Does the grill have collapsible legs?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

States if the legs can be collapsed for easier transport.

Wheel Size

What is the wheel size?

Who knows? 0 Votes Napoleon Phantom Prestige 500 Connected (Help us out by suggesting one!)

Who knows? 0 Votes Napoleon Prestige PRO 500 (Help us out by suggesting one!)

Diameter of the wheels for mobility.

Cleaning & Maintenance 12

Maintenance Interval Recommendation

What is the recommended maintenance interval?

0 Napoleon Phantom Prestige 500 Connected 0 Votes After Every Use

0 Napoleon Prestige PRO 500 0 Votes Monthly

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Maintenance Interval Recommendation

The Phantom suggests cleaning the drip pan after every use, while the PRO recommends full professional servicing every 6–12 months. Phantom is lower-maintenance for casual users.

Suggested frequency of maintenance tasks.

Drip Pan Design

What is the drip pan design?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Slide-Out

0 Napoleon Prestige PRO 500 0 Votes Slide-Out

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Drip Pan Design

Both use slide-out drip pans, but the Phantom’s design integrates smoother handling and better grease management. Phantom provides easier cleanup.

Design type of the drip pan.

Cleaning Tools

Are cleaning tools included?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Cleaning Tools

The Phantom includes cleaning tools, while the PRO omits them. This simplifies upkeep right out of the box. Phantom offers better user-friendly maintenance.

Indicates whether cleaning tools come with the grill.

Removable Grease Tray

Does the grill have a removable grease tray?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Simplifies cleaning; just slide out and empty after a big cook.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Slide-out design simplifies post-cook cleanup.

Indicates if grease tray can be removed for easy cleaning.

Removable Grates

Are the grates removable?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Easier to clean and maintain compared to fixed grates.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Easy to lift out for scrubbing or soaking when needed.

Indicates if grates can be removed for cleaning.

Grate Maintenance

How much effort is needed for grate maintenance?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Low

0 Napoleon Prestige PRO 500 0 Votes Low

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Stainless grids don’t rust easily and need less seasoning than cast iron.

Effort required to keep grates in good condition.

Removable Ash Pan

Does the grill have a removable ash pan?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates if the grill includes a removable ash pan.

Dishwasher-Safe Parts

Are any parts dishwasher-safe?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

States whether parts are safe for dishwashing.

Nonstick Surfaces

Does it include nonstick surfaces?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates if cooking grates or trays have nonstick finish.

Self-Cleaning Mode

Does the grill include a self-cleaning mode?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Whether the grill has a self-cleaning or burn-off mode.

Easy Access Ash Door

Does the grill have an easy access ash door?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

States if grill has a dedicated ash removal door.

Drip Pan Capacity

What is the drip pan capacity?

Who knows? 0 Votes Napoleon Phantom Prestige 500 Connected (Help us out by suggesting one!)

Who knows? 0 Votes Napoleon Prestige PRO 500 (Help us out by suggesting one!)

Maximum grease volume that the drip pan can hold.

Environmental & Sustainability 9

Eco-Friendly Fuel Compatibility

Does the grill support eco-friendly fuels?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Eco-Friendly Fuel Compatibility

The Phantom supports eco-friendly fuel options, unlike the PRO. This makes it the greener choice for environmentally aware consumers. Phantom wins for sustainability.

Indicates whether grill supports eco-friendly fuels.

Eco Mode

Does it include an eco mode?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Eco Mode

Neither has a specific Eco Mode, but the Phantom’s efficient heating system and smart monitoring reduce waste. Phantom is better for energy-conscious cooking.

Indicates presence of low-energy eco mode.

Emission Level

What is the emission level?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Low

0 Napoleon Prestige PRO 500 0 Votes Low

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Propane burns cleaner than charcoal, producing less smoke and fewer particulates.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Propane grills generally produce less smoke than charcoal; still, the manufacturer doesn’t publish an emissions standard — treat “Low” as a practical observation, not a rated metric.

Indicates the amount of emissions produced.

Energy Efficiency Rating

What is the energy efficiency rating?

0 Napoleon Phantom Prestige 500 Connected 0 Votes Good

0 Napoleon Prestige PRO 500 0 Votes Good

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Stainless build retains heat well, though not as fuel-efficient as pellet grills.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

No official metric is published; “Good” reflects user/retailer shorthand. For apples-to-apples, compare BTU per sq in (here ≈160 BTU/sq in main area).

Rates how efficiently the grill uses energy.

Recyclable Materials

Is the grill built with recyclable materials?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Stainless steel and aluminum components are recyclable at end of life.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Built mostly of stainless steel and aluminum, both recyclable at end of life.

Indicates if the grill is made with recyclable materials.

Low Smoke Technology

Does it use low smoke technology?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates whether grill reduces visible smoke output.

Sustainable Manufacturing Certification

What sustainability certifications does it meet?

Who knows? 0 Votes Napoleon Phantom Prestige 500 Connected (Help us out by suggesting one!)

Who knows? 0 Votes Napoleon Prestige PRO 500 (Help us out by suggesting one!)

Indicates compliance with sustainable manufacturing standards.

Carbon Neutral Certification

Is it carbon neutral certified?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

States if product or brand is certified carbon neutral.

Noise Level

What is the noise level?

Who knows? 0 Votes Napoleon Phantom Prestige 500 Connected (Help us out by suggesting one!)

Who knows? 0 Votes Napoleon Prestige PRO 500 (Help us out by suggesting one!)

Measures noise output during operation.

Accessories & Add-ons 13

Cutting Board Attachment

Does it include a cutting board attachment?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Cutting Board Attachment

Both include cutting board attachments, but the PRO’s integrated design is sturdier. PRO wins for seamless prep convenience.

Indicates if a cutting board can be attached to the grill.

Accessory Storage

Does the grill have accessory storage?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Accessory Storage

Both offer accessory storage, but the PRO’s soft-close doors and internal lighting enhance accessibility. PRO provides a more polished user experience.

Indicates presence of built-in space for storing add-ons.

Drink Holder Attachment

Does the grill have a drink holder?

No 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Drink Holder Attachment

The PRO includes a drink holder, while the Phantom does not. A minor perk for entertainers. PRO adds comfort for social grilling sessions.

Indicates if a drink holder is built-in or attachable.

Bottle Opener

Does the grill have a bottle opener?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Bottle Opener

The Phantom includes a built-in bottle opener, while the PRO does not. A small but handy feature for social grillers. Phantom adds convenience for outdoor parties.

States if a bottle opener is integrated into the grill.

Meat Probe Count

How many meat probes are supported?

0 Napoleon Phantom Prestige 500 Connected 0 Votes 3

Who knows? 0 Votes Napoleon Prestige PRO 500 (Help us out by suggesting one!)

Napoleon Phantom Prestige 500 Connected
vs
Napoleon Prestige PRO 500
Meat Probe Count

The Phantom includes three meat probes, while the PRO doesn’t specify any. More probes allow monitoring multiple dishes simultaneously. Phantom is superior for multitasking cooks.

Number of meat probes included or supported.

Rotisserie Kit Compatibility

Is the grill rotisserie compatible?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Supports rotisserie attachments for versatile cooking.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Fully compatible with Napoleon’s rotisserie system for roasting large cuts.

Indicates if grill supports aftermarket rotisserie kits.

Griddle Plate Compatibility

Is the grill compatible with a griddle plate?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Optional griddle for pancakes, stir-fry, or flat-top cooking.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Can be used with a griddle for pancakes, eggs, or stir-fry cooking.

States if grill can be used with a griddle plate.

Smoker Box Compatibility

Is it compatible with a smoker box?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Allows adding wood chips for smoking and flavor enhancement.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Works with smoker box accessories for wood-chip flavor.

Indicates if grill allows integration of smoker boxes.

Pizza Stone Compatibility

Is the grill compatible with a pizza stone?

Yes 0 Votes Napoleon Phantom Prestige 500 Connected

Yes 0 Votes Napoleon Prestige PRO 500

Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected

Bake pizzas, bread, and pastries directly on the grill.

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Accepts a pizza stone, letting you bake at high heat similar to a brick oven.

States if grill can be used with a pizza stone.

Grill Cover

Is a grill cover included?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Napoleon Prestige PRO 500
Napoleon Prestige PRO 500

Consider Napoleon’s fitted cover to protect the stainless finish from rain/salt — extends cosmetic life if stored outdoors.

States if a protective cover is provided.

Utensils

Are utensils included with the grill?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Indicates whether basic utensils come with the grill.

Paper Towel Holder

Does it include a paper towel holder?

No 0 Votes Napoleon Phantom Prestige 500 Connected

No 0 Votes Napoleon Prestige PRO 500

Built-in or attachable holder for paper towels to aid in quick cleaning and convenience while grilling.

Surveys

Because hot takes deserve votes.

Cooking Speed

How fast does this grill cook food?

Very fast — Under 15 minutes
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Fast — 15 to 25 minutes
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Moderate — 25 to 40 minutes
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Slow — 40 to 60 minutes
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Very slow — Over 60 minutes
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500

Heat Output

How powerful is the heat output of this grill?

Very strong — Over 4000 watts
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Strong — 3000 to 4000 watts
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Decent — 2000 to 3000 watts
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Low — 1000 to 2000 watts
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Weak — Under 1000 watts
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500

Durability

How durable is this grill based on build quality and lifespan?

Extremely durable — Over 8 years
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Long lasting — 6 to 8 years
0 Votes
Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500
Solid — 4 to 6 years
0 Votes
Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Average — 2 to 4 years
0 Votes
Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Very fragile — Less than 2 years
0 Votes
Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500

Flavor Quality

How tasty is the food cooked on this grill?

Outstanding smoky flavor
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Delicious and satisfying
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Good flavor most of the time
0 Votes
Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Okay, nothing special
0 Votes
Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Bland and unimpressive
0 Votes
Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500

Smoke Level

How much smoke does this grill produce while cooking?

Almost no smoke
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Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500
Light smoke
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Napoleon Phantom Prestige 500 Connected
0 Votes
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Manageable smoke
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Quite a lot of smoke
0 Votes
Napoleon Phantom Prestige 500 Connected
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Way too smoky
0 Votes
Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500

Cleaning Experience

How easy is it to clean this grill after cooking?

Quick and effortless
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Napoleon Prestige PRO 500
Pretty easy
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Manageable cleaning
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Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500
Takes a while
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Very frustrating
0 Votes
Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500

Setup Experience

How easy is it to set up this grill?

Effortless setup
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Easy and quick
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Pretty straightforward
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Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500
Takes some effort
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Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500
Complicated and annoying
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500

Design Appeal

How attractive is the design of this grill?

Sleek and impressive
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Stylish and modern
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Nice and practical
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Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500
Simple but okay
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Plain and outdated
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Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500

Temperature Control

How well does this grill maintain and control temperature during cooking?

Excellent
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Good
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Decent
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Weak
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Poor
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500

Pricing

How would you describe the price of this grill for its quality and performance?

Great value for money
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Pretty good price
0 Votes
Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Fair deal
0 Votes
Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Kinda pricey
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Napoleon Phantom Prestige 500 Connected
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Napoleon Prestige PRO 500
Crazy expensive
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Napoleon Phantom Prestige 500 Connected
0 Votes
Napoleon Prestige PRO 500

Guides 4

Files 2

All About Napoleon Phantom Prestige 500 Connected

napoleon.com
napoleon.com

Napoleon Prestige 500 Connected User’s Manual Book

napoleon.com
napoleon.com

Files 2

Napoleon Prestige PRO 500 Setup & User Guide

napoleon.com
napoleon.com

Napoleon Prestige PRO 500 Owner’s Manual

napoleon.com
napoleon.com

Reviews 0

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Average Rating

Napoleon
Napoleon
Napoleon Phantom Prestige 500 Connected
Napoleon Phantom Prestige 500 Connected
0 / 5 0 Reviews
Napoleon
Napoleon
Napoleon Prestige PRO 500
Napoleon Prestige PRO 500
0 / 5 0 Reviews

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Awards 0

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